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Digital Workplace

The power of an organization at your fingertips.

XWiki's Digital Workplace solution allows employees to quickly find the information they need, regardless of their physical location or the device they are using. It's a self-service environment, where employees can quickly search for and find the information they need for their work, whether that is an important document, the office number of a colleague they need to speak to in person, or the company template for writing reports.
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XWiki Digital Workplace

It transforms how employees collaborate, how customers are supported, and ultimately how your enterprise does business.

XWiki helps you increase productivity and reduce operational costs, while regular backups prevent information loss. This will allow you to focus on growing the business, knowing that information is accessible to everyone.

An aging workforce.

As baby boomers continue to retire, they are taking much of the knowledge with them, which is a dilemma because their experience and knowledge are important in laying the foundations for future professionals.

An aging workforce XWiki

Information overload.

The word here is Big Data. As information continues to grow at exponential rates, many businesses and employees find it difficult to find what they need, when they need it.

Information overload XWiki

Need for speed.

With the fast-paced work environment today, employees are required to work faster and collaborate more effectively to get their jobs done and meet deadlines. Intranets have been very successful in this particular area, and digital workplaces are just the next step.

Need for speed XWiki
Logo AlticeSFR
A global operator, ALTICE France/SFR, holds major positions throughout the French telecommunications market, among the general public, as well as businesses, communities or the wholesale market. Given the complementarity of its brands, the group offers a full-service offering, including Internet, fix and mobile telephony and audiovisual services. The group has 22 million customers and offers 99% of the 4G coverage in France.
Based on the information repository and extensibility capabilities of the XWiki platform, our team was able to customize a solution that enhanced collaborative communication within the company (over 11.000 employees), in a smooth and performant manner.

Communication

  • implemented a structure of blogs and sub-blogs that allow every business unit to have the most relevant information for them in the first part of the page, and the general company news after.
  • based on the geographical location, we created a Contextual Content feature that shows documents of local importance higher in the search query compared to the national ones. This allows local teams to find the information vital to them easier and prevent them from spending time on figuring out what is local and what is national.

Usability

  • created a branded custom design to accommodate the group’s branding guidelines.
  • implemented a custom bottom-up information generation workflow, which means that employees can create, edit and give star-based reviews to the content and procedures they will have to follow.

Performance

  • created a global collaborative intranet able to accommodate all 14.000 employees and create an environment allowing further additions in terms of users.
  • installed the search engine and its components on the client's internal servers. A cluster was also set up in order to deal with the potentially significant visits overload. Also, a backup takes place each night on the servers in order to save the information.

How does XWiki solve the problem?

XWiki's advanced features for structuring data and scripting in wiki pages make it suitable for developing applications of various sizes, for various needs. The wiki principle makes all these applications collaborative by default, while the multiple UI configuration options and permission systems allow showing as much or as little of it as needed for the specific case.

XWiki's advanced features

We believe that by working together we can all achieve more. Whether it's a personal project, a Forbes 500 company' digital workplace or your Procedures Management, we are ready to identify and create the tailored solution needed. With over 15 years of experience and more than 500 international projects delivered, we offer more than services.

Our team has seen similar needs, can advise on ways to enhance efficiency and even eliminate organizational bottlenecks. We have a great platform to develop on, great project managers to ensure timely delivery and a support team dedicated to making sure everything works seamlessly. When working with us you will get a partner prepared to walk with you from ideation to training and long term support. Our teams deliver so your organization can grow.

Team XWiki

When working with us you will get a partner prepared to walk with you from ideation to training and long term support. Our teams deliver so your organization can grow.

Ready to start your journey to a digital workplace?

Contact us